2FA Remember for 30 days not working
Replies: 1 Every time I login, I have to enter the 2FA code. I have it setup to allow remembering for 30 days and check the box when logging in but it still doesn’t work. Any idea what could be the...
View ArticleUnable to make changes to the .user.ini file
Replies: 2 I can’t optimize the firewall because of this error: We were unable to make changes to the .user.ini file. It’s possible WordPress cannot write to the .user.ini file because of file...
View ArticleConfigured but not valid
Replies: 2 Hi, I’m getting this error on the Diagnostics page of WordFence “CF-Connecting-IP – Configured but not valid” and I’m using CloudFlare. Please advise.
View ArticleWordfence, Sucuru or Quetta cant find and delete
Replies: 4 Hello, Google Ads found malware link on my website because of this i cant make promotion more. So i installed all this anti malware plugins but all doesnt find that. I dont know how i can...
View ArticleCharset problems and malicious code into config-synced.php
Replies: 6 Hi Support! I inform you that WF has detected malicious code in the ../wp-content/wflogs/config-synced.php file. The file in question I proceeded immediately to remove it from the server....
View Articleplugin updates emails won’t stop
Replies: 1 Hi there, I don’t want to receive emails from WordFence about plugin, theme, or WP core needing updating. I have unchecked this option but continue to receive these emails . I have also set...
View ArticleWordfence blocking Postage API
Replies: 1 One of the sites that I assist with just recently started getting “There has been a critical error on your website”. This seemed to be related to WF as when disbaled it did not occur. I did...
View Article“Plugin Abandoned” while Plugin was moved to Pro-Version
Replies: 7 Hi Overthere, this week WF came up with the alerts for ‘Advanced Custom Fields: Options Page’ and ‘Advanced Custom Fields: Repeater Field’ I contacted ACFs support who told me “these add...
View Articlewp_cli 403 errors
Replies: 1 I am trying to use wp_cli to install a plugin on all my wordpress websites. If the plugin wordfence is installed wp_cli fails because it is blocked with error 403 (A potentially unsafe...
View ArticleScan stopping
Replies: 11 I already send my several reports for several websites whose Wordfence scan is failing. Please how long will this take to resolve the matter?. My six websites lining on your que This topic...
View Articlewflogs permissions (can’t refresh rules)
Replies: 2 I have an IP protected staging site. I get an error that I need to manually refresh the rules, but when I do I get a wflogs permission error. I tried renaming that directory to see if it...
View ArticleWordFence crashing page with embedded pocast player.
Replies: 2 A WordPress-based site running Divi has a module in it that allows you to insert some code. My Podcast host RedCircle allows its users to embed its own player on outside sites, but when I...
View ArticleNeed help with IPv6 block range
Replies: 1 I am getting external hits from Facebook, they are coming from IP’s like this… 2a03:2880:23ff:d::face:b00c Note the last characters. I do not know how to set up a range that blocks all...
View ArticleWordfence Firewall block Ultimate Member Image Upload
Replies: 7 Hi, I used wordfence and ultimate member in my site. When my user want to upload image for profile or header in ultimate member account, it’ll show error and image does not uploaded. When i...
View ArticleWebsite tagged as Phishing/Dangerous
Replies: 1 Hello support, our sites have been tagged by Virus Total, Kaspersky and Microsoft Defender as phishing/dangerous. Can you help get our sites whitelisted? Cheers!
View ArticleNo more e-mail notifications
Replies: 1 Hello, I don’t receive anymore mail notifications (for exemple, when somebody loggin to the admin panel). I use wp mail smtp and I had to force it to be used by plugins because I didn’t...
View ArticleNOT RESOLVED – Not being redirected to dashboard after admin login.
Replies: 1 My last thread was NOT resolved. I’ve been planing on upgrading to Premium but if this doesn’t get resolved, I’ll be uninstalling WordFence all together. Because my last thread clearly...
View Articlehow to stop spambots register?
Replies: 1 how to stop spambots register? Could you please help me? Thank you!
View ArticleWordfence f2a login for client
Replies: 2 Hi I’m new to Wordfence, have loaded onto a site I’ve done and I have activated two-factor login f2a and have scanned in the bar code and use the Authenticator app on my phone. How can I...
View ArticleRate Limiting facebookexternalhit
Replies: 2 Facebookexternalhit sending so many requests per second. It is causing high cpu load. I have already set the “crawler’s page views” to 120 per minutes and set robots txt crawl delay....
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